CONTACT US
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Please feel free to get in touch on the contact details provided below:
- service@cxrecycling.com
- +8615951187228
- No. 188, Zhenbei Road, Leyu Town, Zhangjiagang City, Jiangsu Province
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We will contact you within one working day after receiving your message!
Questions
Frequently Asked Questions
Explore answers to common queries about our plastic recycling machinery, including equipment specifications, maintenance guidelines, customization options, and global certifications. Learn how our sustainable solutions align with circular economy goals and streamline your recycling operations.
What products does your manufacturing company produce?
We specialize in manufacturing high-performance plastic recycling machinery, including industrial shredders, crushers granulation equipment, PET/PP/PE washing lines, and pelletizing systems. Our ISO-certified solutions enable efficient waste-to-resource conversion for packaging, automotive, and textile industries, supporting global circular economy goals with sustainable, closed-loop production technologies.
What is the typical lead time for product delivery?
Our standard lead time for plastic recycling machinery ranges from 4-8 weeks, depending on equipment complexity and customization. Customized PET/PP/PE systems may extend to 12 weeks, ensuring precision engineering and ISO compliance. Expedited global logistics and modular production processes guarantee timely delivery for urgent sustainable manufacturing projects.
How do you ensure the quality of your products?
We enforce strict quality assurance protocols, utilizing ISO/CE-certified components, AI-powered inspection systems, and rigorous performance testing for all plastic recycling machinery. Our closed-loop manufacturing processes and client feedback integration ensure compliance with global sustainable production standards, backed by 24/7 technical support and warranty coverage.
What is your return and refund policy?
We offer a 12-month warranty on all plastic recycling machinery, covering defects in materials or workmanship. Returns/refunds are evaluated case-by-case for non-compliant equipment, with priority replacements, onsite repairs, or technical upgrades to ensure compliance with ISO/CE standards and client-specific sustainable manufacturing requirements.